Hi--First post! Need help! I had a Rebel T4i which I loved. I suddenly became an amazing photographer. But after a couple years of heavy use it eventually broke and wasn't worth fixing. So I bought a T6i and I have had nothing but woe. About me: I'm just your typical Mom with a blog... it's not a blog for the public, just for family. But I was taking really good pictures straight out of the box with my T4i, and even better after a few classes with a pro. I can't for the life of me get decent pics with the T6i. I was on the phone with Canon for an hour and they assured me the camera is fine but if it's fine then it SUCKS. So much grain. So much blur. I sometimes get good pics but only if it's in the morning or late afternoon outside and the subjects hold still (and I have 2 kids, 8 & 5, and a dog so.... that never happens). So I really have two questions: 1. Is this piece of **** T6i a piece of **** camera? Or is it usually a good camera and I got a lemon (and should send it in to Canon for repairs?) Or should I be willing to entertain the possibility that I am the problem (which was what the Canon guy basically said), except I am working really hard to take these crap photos and I took great photos with my old Canon so... I don't think an "improved" camera should make it harder to take pictures. I'm an amateur, but a skilled one. 2. I'm thinking of getting something a little simpler and was thinking of the G7x Mark ii. Is it the right camera for me? Basically here is what I want: * Beautiful portraits of my beautiful children, with possibility of blur/bokeh and NO washed out faces, no fuzzy lines, no grain EVER outdoors. And to be able to take indoor shots too with reasonable expectations for decent lighting etc. without grain, blur, yellow. * I liked being able to switch back and forth between One Shot and AI Focus. I want to capture the subject, even if it's moving. * Decent amount of zoom so that I can get facial expressions even from across the yard or in an audience. I know with a compact zoom I can't expect much, but is it at least usable for school events? * Decent battery life, portability, durability? Even if the f---g T6i worked like it's supposed to (in my mind) I still would leave the thing at home half the time because it's such a brick. And it eats up the battery within hours (unlike my T4i which could go weeks between charges). Like, I seriously hate that camera and Canon was NO HELP. If there's a better camera please offer suggestions, though I'm likely to stay with Canon just cause that's what I learned on even if I kind of hate them right now too. Insider tips on how to get Canon to help me if you think this T6i is a lemon appreciated too.