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I'm kind of curious as to why you'd be hesitant to buy used, from a reputable dealer. After all, it wasn't a used camera that you had a problem with, it was a brand new one! Problems happen--with ANY electronic device, you are occassionally going to get one that is a "lemon."
Refurbished doesn't necessarily mean the shutter count is at 0 (unless they had to replace the shutter mechanism). It just means that IF there was a problem, it's been fixed AND--whether there was a specific problem or not--the camera has been tested nine ways to Sunday and everything has checked out. Refurbished cameras have typically been much more thoroughly tested than a new camera.
I bought my first camera, a D5100 new. But my current camera, a D7000, I bought used from, I think, KEH photo, and I would not hesitate to do so again. KEH.com, B&H Photo, and Adorama are all really good, reputable sites that usually have pretty good prices, whether you choose to buy new again or go the used or refurbished route.
Hi there! I also share the same sentiment about acquiring a refurbished camera. I'm just a newbie and I'm not really knowledgeable about it. Do you have a list of reputable sites to buy refurbished cameras?
Both Adorama and B&H Photo usually come highly recommended by most.