Newbie - help reducing external flash brightness

yakapo

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I have Canon t4i and the speedlite 420ex.

Even when I bounce the flash off the ceiling, sometimes it's still too bright for my daughter. How do I reduce the brightness on the flash?
 
Change into manual mode by pressing the "mode" button until an "M" reads on the screen, then hold the SEL/SET button until the display blinks, then you can press -/+.
 
Change into manual mode by pressing the "mode" button until an "M" reads on the screen, then hold the SEL/SET button until the display blinks, then you can press -/+.

Thank you kindly!!!! I've been googling this but I didn't understand the terminology.
 

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