Nikon Service Center in New Jersey, why so poor service lately.

[gardy]

i have to say when i sent in my D90 for repair on the focus issue i was having, i was VERY surprised at how speedy and helpful they were from start to finish. I was really dreading sending it in after reading bad things online, and experiencing it before myself (years ago) All turned out good and they even put rush shipping on it free of charge so i could have it back before Thanksgiving day.

 

[mergetrio]

I feel for the OP. Inexcusable!

 

[markj]

me too! A camera worth $3K? WTF! I wouldn't be happy if I thought there was a problem either. Demand satisfaction!