smugmug or something else ...

itznfb · Sep 8, 2009

Yea I actually started another thread inquiring about slowness. I've had people tell me to upload my pics somewhere else or they aren't reviewing them

It has been taking 30-40 seconds to load a 200k file.

Kind of a pain in the ass.

thenikonguy · Sep 8, 2009

now I'm intrigued.. going to have to try another photo session upload..

EDIT: would you look at that.. slow as cold molasses.. this isn't good.. I have a wedding to load in the next week.. 800 images... and a client whose mother has said "i will pretty much buy all the pictures you've taken"

odd thing is, the status update on the forum says that they are back up and running.. which clearly they aren't

wet · Sep 8, 2009

Has been really slow for me since yesterday. It takes many sec to load a single pictures.
Back to my original question, what other site is as convenient smugmug but 'faster'?

PhotoXopher · Sep 8, 2009

None.

I honestly don't think any site compares to SmugMug for ease of use/features. I'm hoping this slow down is temporary because up until the last couple weeks I can't really think of any other time there were major issues.

thenikonguy · Sep 8, 2009

it seems to be back up and working full tilt

Joves · Sep 8, 2009

I havent had much problem over the years with them. I have been with them since they started. While yes they will have the occassional glitches, which happens when you expand, they have been reliable.

Ham1 · Sep 8, 2009

dhilberg said:
I've also experienced a lot of slowing on Smugmug's site lately. Many times images take forever to load. In fact, I just checked now and images are loading very slow.

The other night I added a couple of images and the "Processing image" icon was there on both for nearly an hour, even after refreshing occasionally. I gave up and went to bed! Usually it only takes a few seconds.

Yes, yesterday and today we had some uploading issues. Today was the busiest day on SmugMug ever in our history. Very sorry for the slowness and we are working on it.

I've also noticed some artifacts on my images recently, which never used to be there. I thought Smugmug didn't compress images? I don't post full-size images, only ones that I've re-sized to 600 pixels on the longest side. I would think that these wouldn't be manipulated in any way as they are pretty small.

We don't compress your images at all. Can you please post a link to your site and I will track it down for you. We definitely take any issue like this seriously.

Markham

inTempus · Sep 8, 2009

thenikonguy said:
it seems to be back up and working full tilt

That seems to change by the hour. Over the last couple of months I've noticed problems with their service several times a week. It's getting worse, not better.

And I love my SmugMug account... I hate to think I'll have to go elsewhere. But I've been patient for the last couple of months... I've not pitched a hissy fit or anything over it.

inTempus · Sep 8, 2009

Markham,

Thanks for posting. Here's my URL: inTempus Photography- powered by SmugMug

Can you take a look and see what's going on? I notice a lot of sluggishness and downtime with my account as of late. I find that images are slow to load, often times all of the thumbnails won't load on a page. This is from multiple networks. I have the fastest bandwidth offered by Comcast at home and our company network is rediculously fast (blows mine away in speed tests) yet my account is always sluggish it seems.

Here's a speed test I just ran on my home network:

Any info would be greatly appreciated.