Mini rant about shipping.
While I can complain about the megaphoto store company I bought it from, I will refrain from doing for now.
Bought some solar glasses to view solar eclipse. I figured the "standard purposefully and horribly long shipping just because it's free" option was "good enough" since the eclipse wasn't for a few weeks. 7-10 business days. I should be good.
- Day 1, ordered. Should get shipped to PA.
- Day 2, order processed; shipped from Brooklyn. That was fast, awesome.
- Day 3, it's in Queens. Ok? That's weird. Gets shipped back out same day. Ok.
- Day 7, it's in Spokane, WA. Umm, what?
- Day 8, USPS: "whoops, it's on it's way".
Ugh.
I understand that they deal with many packages on a daily basis, so I can appreciate that things will get screwed up from time to time. What bugs me is that these things seem to happen too often, no matter who I order from and no matter the courier.
In the past several years (in several locations with several different couriers), the wife and I have experienced:
- Packages sent elsewhere;
- Envelopes found opened with nothing inside after weeks;
- Packages that were opened with everything inside;
- Packages left at neighbors' doors;
- A package that was purposefully left in the rain*;
- Packages that have been reported as delivered but not;
- Drivers who purposefully didn't deliver the package and made us pick up at distribution center;
- Packages that have been damaged badly but the products are generally ok;
- Packages that have the products inside damaged;
- Packages not arriving on-time (especially when express service was paid for); and,
- Packages that have gone missing.
It may be working "well enough", but when it doesn't, it sure causes a headache.
*For the package purposefully left in the rain. Long story short, we used to live at a place that had a small overhang above a small stoop (imagine a 3-ft by 3-ft concrete pad about 4 inches above the ground) at our front door. Packages were always left on our front stoop, whether raining or not. It was raining heavily one day, and the delivery person left the package several feet in front of our stoop, near the sidewalk. The package was soaked so badly that the box crumbled when I picked it up. Pictures taken, sent to company, along with a very angry complaint. I believe the delivery person was either fired or relocated, but I have nothing to back that up--aside from the fact that I never saw that person again.