D500 Issues

Discussion in 'Nikon Cameras' started by Lacrossedad, Dec 7, 2017.

  1. Lacrossedad

    Lacrossedad TPF Noob!

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    So here is my problem. I use a D500 and I bought the additional battery grip for it. I thought I would need it since I do a lot of wildlife stuff, I am out in the field or marsh for hours on end. When shooting in continuous, the will sometimes shutter freeze and I get an "ERR" message. I am noticing that when I take off the battery grip, it doesn't t seem to have this problem. Any ideas?


     
  2. astroNikon

    astroNikon 'ya all Bananas I tell 'ya Supporting Member

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    Is your battery grip a Nikon battery grip, or some other battery grip ?
     
  3. Braineack

    Braineack Been spending a lot of time on here!

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    are you low on batteries? if the main battery is low, it wont work with even a full grip battery unfortunately.
     
  4. astroNikon

    astroNikon 'ya all Bananas I tell 'ya Supporting Member

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    I can't ever recall having issues with the body battery being used first and low, or even no body battery at all .... with Nikon OEM grips on my D7000, D600, D750 or D500 in the past. I've had multiple issues with Non-Nikon grips.
     
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  5. Braineack

    Braineack Been spending a lot of time on here!

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    That was the issue I had with my non-oe one. the body battery was at 10% and grip battery at 20%. removed the grip ERR went away. swapped batteries, and ERR went away. But at around 10% body battery it couldn't power correctly. Quick google results saw similar issues with low body battery power and grips (unsure if exclusively a non-oe issue).
     
  6. Lacrossedad

    Lacrossedad TPF Noob!

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    Thanks for everyone's response. The grip is not a Nikon product. It is a Vertax, which is odd because that is an add I am seeing on this forum right now, top right. I do like the extra size that grip affords me and may just have take the battery out of it and carry extra charged batteries with me. I have big hands and with the 200-500 lens, it helps with balance as well.
     
  7. astroNikon

    astroNikon 'ya all Bananas I tell 'ya Supporting Member

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    Set the Grip battery to be used first, and the Body battery second.

    I never had a problem draining the Body battery first then the camera automatically going to the grip battery second - on my Nikon OEM grips.

    When I went to a non Nikon grip I then changed the setup to use the grip battery first. Then I could charge just the grip battery later and not take the grip off to get to the body battery, if I didn't use up the one battery. I found it more convenient that way actually and have my camera with Nikon grip to use the grip battery first.
     
  8. Braineack

    Braineack Been spending a lot of time on here!

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    mines set that way, but both seem to drain equally for me (well maybe like 70:30) -- possibly another non-oe issue.
     
  9. Destin

    Destin Been spending a lot of time on here!

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    I got that message several times using yongnuo flash equipment. My vertex battery grip has been flawless.
     
  10. astroNikon

    astroNikon 'ya all Bananas I tell 'ya Supporting Member

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    I had a shutter freeze with a Yongnuo 622N controller too on the D500. I recall posting about it with video examples.

    An Adorama grip I bought drained the battery probably 3x faster than normal. Plus took a Nikon OEM batteries' life from 1 to 3 in half a day. Had no problem with the Nikon OEM grip in it's replacement.
     
  11. Braineack

    Braineack Been spending a lot of time on here!

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    weird. my vello grip acted up one day, cause I never charge my batteries cause it lasts so damn long!
     
  12. astroNikon

    astroNikon 'ya all Bananas I tell 'ya Supporting Member

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    yeah .... they're all not made equal.
    They're "compatible" just not 100% compatible.
     

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