"Unsupported Image Format" in Aperture

beni_hung · Oct 16, 2009

I just upgraded from my Canon 20D to the 7D and I ran into my first snag. I have the camera settings to RAW like I always shoot, but when I transfer my pictures to Aperture the thumbnails load on the bottom, but in the main browser and full view the picture just appears as a maroon box with "Unsupported Image Format" in the center. Has anybody else had this issue? It's probably just a setting error on my end, but I can't figure it out to save my life.

Overread · Oct 16, 2009

Have you fully updated aperture? RAW formats are often different from camera to camera, even within the same company so its likley that you need to upgrade aperture to get the latest support for this newest camera.

beni_hung · Oct 16, 2009

Good thinking! I'll try that out once I get home from work. Thanks!

beni_hung · Oct 16, 2009

That didn't work. I was already up to date. Any other suggestions?

Overread · Oct 16, 2009

hmm have a look at the aperture website - might be that they simply havn't caught up with the 7D yet or there is some special download you need to get that is not in a general update

beni_hung · Oct 16, 2009

I did that too. Nothing. This is frustrating. I've got a new camera that I can't even use all the way. :grumpy:

UUilliam · Oct 16, 2009

if it is anyhting like Adobe Camera Raw, You will have to Download an updated version of the RAW codec.

beni_hung · Oct 16, 2009

UUilliam said:
if it is anyhting like Adobe Camera Raw, You will have to Download an updated version of the RAW codec.

Is that something that I would get off Apple's website?

beni_hung · Oct 17, 2009

Bump

Anybody else experience this. I'm about to break down and buy Lightroom.

In2daBlue · Oct 18, 2009

Aperture doesn't support many RAW file formats. Apple should get on the ball and offer upgrades when new cameras come out, but they haven't done that for years. As of 10 months ago, Aperture couldn't take the RAW file format from Nikon's D3 and D700 camera bodies. I don't know if they have patched that or not. Best advice, and you're not going to like this, buy PhotoShop. Adobe does a great job of staying up to date with new RAW formats and will take your RAW image file.

ErectedGryphon · Oct 18, 2009

Aperture does not support the 7D... Yet...

Nice Camera though!

Garbz · Oct 19, 2009

Neither does Adobe CameraRAW. Congratulations, you're an early adopter, now calmly sit down and let people actually go through the monumentous task of reverse engineering the retarded proprietary RAW formats.

inTempus · Oct 19, 2009

beni_hung said:
Bump

Anybody else experience this. I'm about to break down and buy Lightroom.

Buying Lightroom won't solve your problem. Aperture and Lightroom both need updates to support the 7D's RAW images. It will be a little while before they release an update, probably a few weeks if you're lucky. Meanwhile, use DPP that came with your camera.

That's the downside to being an early adopter, you have to wait for all the software manufacturers to catch up.

dry3210 · Oct 19, 2009

inTempus said:
beni_hung said:

Bump

Anybody else experience this. I'm about to break down and buy Lightroom.

Click to expand...

Buying Lightroom won't solve your problem. Aperture and Lightroom both need updates to support the 7D's RAW images. It will be a little while before they release an update, probably a few weeks if you're lucky. Meanwhile, use DPP that came with your camera.

That's the downside to being an early adopter, you have to wait for all the software manufacturers to catch up.

I opened a 7D raw file without issues in Lightroom.

inTempus · Oct 19, 2009

dry3210 said:
inTempus said:

beni_hung said:

Bump

Anybody else experience this. I'm about to break down and buy Lightroom.

Click to expand...

Buying Lightroom won't solve your problem. Aperture and Lightroom both need updates to support the 7D's RAW images. It will be a little while before they release an update, probably a few weeks if you're lucky. Meanwhile, use DPP that came with your camera.

That's the downside to being an early adopter, you have to wait for all the software manufacturers to catch up.

Click to expand...

I opened a 7D raw file without issues in Lightroom.

That's cool. It's still not listed on their site for version 2.5 as being supported. The last bodies added were the new Nikons (D300s and D3000) and a couple of panasonics.

It must be treating it as a previous Canon RAW file. I don't know, I don't have a 7D. But once they do release an update for Lightroom, the conversion will probably look better especially at high ISO.