Hey guys. I need your help... ... Today at work, we had a customer come in who had left her XD card with us to be put onto a CD. However, when we put the card into the printer - the printer told us the card was not formatted - so therefore it could not read it... Now, the customer has come back and is accussing us of ruining her card and losing all the photos... (Which she claims are the only photos she has of her daughter - and there is absolutely no one else who has photos of her.... As we offered to her that if she could get copies of other people's photos, we would have them scanned and burnt to CD for her...) I told her that there is software that you can get that will recover photos on your memory card... however, she didn't want to listen - and insisted there was nothing that could be done and that we have ruined her photos.... ... So I need your help - can anyone suggest any software that I can download that will recover photos from an XD card? We are going to give another store a call tomorrow to ask them what they knew about this, because as far as we know - there is no way for our printer to delete photos (unless someone tells the printer to format it when it asks - but if that were the case - it wouldn't be telling us that it's not formatted)... If you can give me any suggestions, or know of any software, please let me know. She rang back from home after she left the store - and I assume she will call back again tomorrow. Thanks guys, Alecia.