ottor
No longer a newbie, moving up!
- Joined
- Feb 7, 2009
- Messages
- 935
- Reaction score
- 173
- Location
- S. Idaho
- Can others edit my Photos
- Photos OK to edit
Purchased a SunPak tripod at BestBuy last November.... Think I paid about $90 for it..... really like it because it's strong, and the center pulls out to become a monopod when needed.. Anyway - last month the nut that tightens the pan stripped. Wouldn't tighten .... went back to Best Buy - (allright, quit laughing..) - of course it was too late to return to them, and I was told that most manfr warranties are about 90 days, so I'm out of luck... Besides, paid cash, so no receipt....
Looking at some in a catalog, and noticed that the SunPak comes with a "Limited Lifetime Warranty".... I emailed the company and received a response....
Although it's company policy to have a receipt, if you'll ship your tripod back to us with $9.95 to cover return postage, we'll repair your tripod at no further cost to you....
OK - 7 months old, no receipt, and they'll fix it for free ..... I'm impressed, and felt they deserved this post... :thumbup:
r
Looking at some in a catalog, and noticed that the SunPak comes with a "Limited Lifetime Warranty".... I emailed the company and received a response....
Although it's company policy to have a receipt, if you'll ship your tripod back to us with $9.95 to cover return postage, we'll repair your tripod at no further cost to you....
OK - 7 months old, no receipt, and they'll fix it for free ..... I'm impressed, and felt they deserved this post... :thumbup:
r