Canon 70-200 2.8 II BROKE

[MohaimenK]

Well, internally that is. Nothing physical but more technical. It wasn't focusing properly and then after 5 mins I could hear it grinding inside. So when I turn the camera off and turn it back on, it's trying to initialize the lens but can't and grinds inside.

Weird thing is it will do that when the lens is facing down or facing straight (180 horizontal) but if I do it facing the lens up 90 degrees then sound is gone!

VERY weird. I just sent it to Canon. The damn lens is less than 2 months old too. Costing me $62 for shipping!!!

I think the warranty should take care of any internal damage right?

 

[o hey tyler]

I think the warranty should take care of any internal damage right?

As long as you didn't cause the internal damage by dropping it or misuse of the lens.

 

[MohaimenK]

yeah but they can just say "oh you dropped it" how would they know if I dropped it or not?

 

[Rekd]

They would have to prove you dropped it, you won't have to prove you didn't.

The easiest way to tell is to look for "ding" marks on the corners of the lens. Something that can only be done by a blunt force. If you dropped it or banged it on something there will be a mark where it hit. If Canon sees this they will not cover it under warranty.

 

[Overread]

It sounds like a cog in the AF system has slipped out of place

As for dropping any dents, large scuff marks etc.. on the exterior of the lens would be a give away that you'd dropped it. Otherwise massive internal damage would be a reason to consider that you'd abused it - however if its just a slipped cog chances are they'll cover it.

Still terribly bad luck on the lens

 

[icassell]

This is where buying from your local dealer helps. You wouldn't have needed to pay the shipping.

In any event, that really s****s. I hope they have rapid turnaround.

 

[KmH]

Sorry to hear your new lens is AFU.

Damage caused by impact is usually pretty obvious. You can bet they have a lot of experience from seeing impact damage on a regular basis.

 

[Derrel]

Good thing it came with that one-year Canon USA warranty!

 

[Overread]

Naw its 1 year international warranty So fixable in any nation that canon has taken over

 

[gsgary]

I wonder if this will happen to others ?

 

[MohaimenK]

Well my lens has no dents what so ever. Very careful w/ it at most parts. I've got a scratch, on one of the end from something else. But there's no way they should say that it's from "dropping a lens" which would piss me off. I can't think how the scratch happened but it may have been from rubbing on something

 

[Overread]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

 

[MohaimenK]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

Yeah which is why I'm scared if they say "you dropped it" as an excuse. Especially since its less than 2 months old. Like I said, it's that one tiny little scratch is what is making me think it...

I will find out soon. They should have it tomorrow

 

[Robin Usagani]

Congrats! Your IS is now an MS. (Mo Stabilization)

 

[gsgary]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

Have you seen the price of the new 300 £7499 and the new 1.4x and 2x over £500 bloody RIDICULOUS both are double the price of the old