Canon 70-200 2.8 II BROKE

[Overread]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

Have you seen the price of the new 300 £7499 and the new 1.4x and 2x over £500 bloody RIDICULOUS both are double the price of the old

Yes and the 70-200mm M2 was also double upon release - canon are upping all their prices with their new upgrade wave

It won't stop me wanting it - an M2 300mm f2.8 and M3 2*Tc sounds like a stunning sharp and light 600mm combo - but still stupidly high prices

 

[gsgary]

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

Have you seen the price of the new 300 £7499 and the new 1.4x and 2x over £500 bloody RIDICULOUS both are double the price of the old

Yes and the 70-200mm M2 was also double upon release - canon are upping all their prices with their new upgrade wave

It won't stop me wanting it - an M2 300mm f2.8 and M3 2*Tc sounds like a stunning sharp and light 600mm combo - but still stupidly high prices

I'll stick with what i have can't see it being that much sharper

 

[Overread]

I think there is room for improvement with the 2*TC - that I think will be worth upgrading though I don't see myself pushed to upgrade the 1.4TC. Sigma are also being a pain with a new 150mm with OS - over the last year its like they are trying to make me upgrade everything I've already bought

 

[gsgary]

I think there is room for improvement with the 2*TC - that I think will be worth upgrading though I don't see myself pushed to upgrade the 1.4TC. Sigma are also being a pain with a new 150mm with OS - over the last year its like they are trying to make me upgrade everything I've already bought

I have the Kenko 300pro 2x and with the 300 it's very sharp and only cost £60 i was going to buy the Canon one but the Kenko was so good i didn't bother

300F2.8 shot from weekend

and a crop

 

[Derrel]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

So, you're diagnosing, repeatedly, the lens breakdown problem as a slipped cog from...what is it? 3,000 miles across the Atlantic? Or is it closer?

 

[gsgary]

I wonder if this will happen to others ?

not happened to mine - and not read of any big problems thus far. I think its just a case of really bad luck and one slipped cog

So, you're diagnosing, repeatedly, the lens breakdown problem as a slipped cog from...what is it? 3,000 miles across the Atlantic? Or is it closer?

I think i'm closer because when you fly to the States you fly over Chesterfield and i don't know what it could be

 

[Neil S.]

So, you're diagnosing, repeatedly, the lens breakdown problem as a slipped cog from...what is it? 3,000 miles across the Atlantic? Or is it closer?

Whatever it is, this seems to be a very uncommon problem.

I find this quite ironic really lol...

This lens is known for its outstanding build quality, even compared to Canons very high standards in this aspect. You can really tell this when holding it.

I don’t know what is wrong with it, but my guess is that bad luck is involved.

My copy has been as close to perfect as you could ask in every possible way.

I am quite curious to know what is wrong with it, and I would cry if anything like this happened to my baby...

- Neil

 

[Neil S.]

OP: I am going to be a straight shooter here and ask you if you could you please tell us if you have ever dropped it or not.

The closest thing you have said is "Well my lens has no dents what so ever. Very careful w/ it at most parts."

This doesnt really answer the question.

I doubt anyone here works for Canon customer service lol, so you are probably safe to tell us.

This is very important for determining what may have happened...

 

[Derrel]

So, you're diagnosing, repeatedly, the lens breakdown problem as a slipped cog from...what is it? 3,000 miles across the Atlantic? Or is it closer?

Whatever it is, this seems to be a very uncommon problem.

I find this quite ironic really lol...

This lens is known for its outstanding build quality, even compared to Canons very high standards in this aspect. You can really tell this when holding it.

I don’t know what is wrong with it, but my guess is that bad luck is involved.

My copy has been as close to perfect as you could ask in every possible way.

I am quite curious to know what is wrong with it, and I would cry if anything like this happened to my baby...

- Neil

What would you call a 13.75% annualized breakdown rate on the 70-200 Mark II? Is that very uncommon? According to the folks at Lensrentals.com, the new Canon 70-200 Mark II and the new Nikkor 70-200 VR-II are both suffering from some pretty severe failure/repair rates...

LensRentals.com - Lens Repair Data 4.0

Quoted from Lensrentals article: "For those that believe early adopters face risks, this year’s data tends to support you. Three new lenses: the Canon 70-200 f/2.8 IS II, the Nikon 70-200 f/2.8 VR II, and the Sigma 50-500 OS made the list. The models they replaced were all low-repair rate lenses."

The new Nikon has already suffered a 21 percent annualized repair rate in its first year on the market; the new Canon Mark II has already notched a 13.75% annualized repair rate in less than a year on the market...

Reading down the article farther, it seems that the camera makers (Canon and Nikon) have the ability to figure out how to correct very high failure rates as the manufacturing of a particular lens advances...the article has hard data to confirm this. Further reinforcing the old saying, "Never buy Version 1.0 of anything" if ultimate reliability is paramount.

 

[Neil S.]

Reading down the article farther, it seems that the camera makers (Canon and Nikon) have the ability to figure out how to correct very high failure rates as the manufacturing of a particular lens advances...the article has hard data to confirm this. Further reinforcing the old saying, "Never buy Version 1.0 of anything" if ultimate reliability is paramount.

I didnt know any of this...

Interesting stuff here Derrel.

I hope that I was just lucky then, and that my copy will continue to perform 100%.

 

[MohaimenK]

Well Canon wrote back


*
Dear MOHAIMEN :
*
We have received your equipment for evaluation and repair. Based on our initial examination, we will start the necessary repairs at no charge to you. You can expect the repair to be completed and returned back to you within approximately 7 business days* from the date shown above. There is no need to respond to this notice.

Please note that in the unlikely event that any additional internal damage is found due to liquid/water, sand, corrosion, battery leakage or impact (such as dropping the unit), a revised estimate will be sent for your authorization, since these conditions are specifically excluded from warranty coverage.
Thank you for purchasing Canon products and for allowing us this opportunity to serve you.
*
*
Best Regards,
Canon Factory Service Center

 

[Overread]

Sounds good - it will be interesting to see what they report the official problem as once they've completed their repairs.

 

[Village Idiot]

Well Canon wrote back


*
Dear MOHAIMEN :
*
We have received your equipment for evaluation and repair. Based on our initial examination, we will start the necessary repairs at no charge to you. You can expect the repair to be completed and returned back to you within approximately 7 business days* from the date shown above. There is no need to respond to this notice.

Please note that in the unlikely event that any additional internal damage is found due to liquid/water, sand, corrosion, battery leakage or impact (such as dropping the unit), a revised estimate will be sent for your authorization, since these conditions are specifically excluded from warranty coverage.
Thank you for purchasing Canon products and for allowing us this opportunity to serve you.
*
*
Best Regards,
Canon Factory Service Center

Look into CPS if you haven't already.

And from where we are, I generally have sent stuff off on Monday and receive back that Friday from their repair center in NJ. They're normally pretty quick unless they have a lot more going on than normal.

 

[MohaimenK]

VI, I shipped it on Tuesday and they received it yesterday. There's another one in Newport News VA. I think it may be one of their newer location

 

[MohaimenK]

Well quick turnaround from Canon! Overnight shipping from Newport News, VA location. Got my lens back today. Luckily someone was home to sign for it.

This is what Canon said:

"Your product has been examined and it was found that the image stabilizer assembly did not operate properly. The image stabilizer assembly was replaced and product functions were confirmed. Other electical adjustments, inspection and cleaning, mechanical adjustments and parts replacements were carried out."

Hmm, I wonder what they were. No other details except that short paragraph. Well hopefully its as good as new. Won't find out till I go home tonight.