I bought a Canon 1100D which, although new & boxed, came from liquidated stock. It works perfectly apart from one fault which makes it virtually useless. Because I "didn't buy from an approved Canon supplier", Canon support wont even offer advice, let alone investigate the problem.
The processed picture quality appears 'washed out'. The colours on the raw CR2 files are good / realistic, but something in the data attached to the image means the RGB settings in processed images (jpg, previews on DPP software, even on the cameras LCD screen) look terrible; blues become pale green or reduced to greys and reds go pale pink etc .....
I've checked/rechecked and tried all combinations of white balance/RGB/custom etc in the onboard menus, and installed correct firmware (1.0.5) but nothing seems to work. Anyone seen this before or can offer any advice it would be gratefully received.
The processed picture quality appears 'washed out'. The colours on the raw CR2 files are good / realistic, but something in the data attached to the image means the RGB settings in processed images (jpg, previews on DPP software, even on the cameras LCD screen) look terrible; blues become pale green or reduced to greys and reds go pale pink etc .....
I've checked/rechecked and tried all combinations of white balance/RGB/custom etc in the onboard menus, and installed correct firmware (1.0.5) but nothing seems to work. Anyone seen this before or can offer any advice it would be gratefully received.
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