My daughter has a Canon S3-is which has been a pain ever since I purchased it for her as a gift. When you are taking pictures outside, they turn out too light. They are also grainy looking. I had sent questions to Canon tech support but the answer did not work, which was to remove batteries and card, leave out 20 minutes, which I left out over night. Replaced them the next morning and the same thing with the camera. I had reset it back to factory settings but this did not help either. Does anyone have a suggestion for me on this problem? Thank you for your time.