Die Cut Wallets - Need help please

[VeronicaS]

A coworker had me take her son's senior pictures - my first attempt at senior pics. They turned out well and everyone is happy. My problem lies in producing a nice die cut wallet. I ordered a few samples from mpix and am having cropping issues. Prior to printing these samples, I added a border to reduce cropping of body parts and text; however, the border has printed on three sides of the wallet and the 4th side is without a border. When I preview the die cut, it appears that all should print correctly. This is driving me crazy. I have edited and re-edited. I'm sure you all have succeeded in this before and would greatly appreciate your help so I can stop trying to rewrite the wheel for myself.

THANKS in advance!!!
Veronica