Hi, I was wondering if anyone has the Dimage Scan Dual IV Scanner and if so do you have any problems with it. I recently purchased one and went back to scan in slides of photos that I took a few years ago. After scanning in a few I noticed that the color was very dark. I called customer service and they told me that the scanner does not support Kodak Ekatchrome slide film. I accepted the answer and moved on. I just returned from vacation and began attempting to scan in my photos and noticed the same problem reoccuring, this time with Fuji Velvia. I am closing in to my boiling point now and was wondering if anyone has any information on this problem/work around. I called customer service, but of course they were closed. Thanks!