CThomas817
TPF Noob!
- Joined
- Aug 28, 2017
- Messages
- 143
- Reaction score
- 8
- Can others edit my Photos
- Photos OK to edit
I have recently added custom albums, wood and metal (aluminum) wall art to my product options. My prior business practice would allow clients to order paper prints and the option of paying upon delivery if they opted for "white glove" delivery.
Now that I am offering higher ticket items, I am uneasy ordering a high priced item without first receiving payment. If the client was truly unhappy with the item for an understandable reason, I would obviously eat the cost to replace it or refund it, but I feel like this opens the door for refusal to pay for nit-picky things, putting me out.
Do you require payment in full for products ordered prior to delivery?
Now that I am offering higher ticket items, I am uneasy ordering a high priced item without first receiving payment. If the client was truly unhappy with the item for an understandable reason, I would obviously eat the cost to replace it or refund it, but I feel like this opens the door for refusal to pay for nit-picky things, putting me out.
Do you require payment in full for products ordered prior to delivery?