Error message #99

Buckster · Jan 8, 2012

I had that come up on my 40D a few years ago. I went through all the troubleshooting steps trying to resolve it, but nothing worked. Sent it back to Canon. They repaired it for about $100 (it was out of warrantee by then) and sent it back. Took about a month, if I recall. Came back spiffy as new. Never did find out what the problem was, but it's still working fine today.

Terry Leach · Jan 9, 2012

Foxtrot_01 said:
What model was your camera and how old was it? I got my 40D in 2009, I think I have had light use on it, although I do shoots they are very sporadic, sometimes i go 2 months without shooting, so I cant say it has heavy use. The first one that I got was refurbished by Canon and sold by Adorama, several weeks later it had a error 6(I think), I sent it back and they exchanged it(Adorama has great customer service). I am not sure to send it back to Canon or Adorama, probably adorama will send it to Canon. seems this error 99 is the equivalent of the blue screen of death on computers.

It was an XTi. Year and a half old.

MLeeK · Jan 9, 2012

It would go to Canon, not Adorama at this point.
This is another reason to have your gear serviced regularly. I have never had an error issue on one of my cameras. I really believe it's because I have them serviced religiously.
If you are a member of canon professional services it's definitely faster turn around!

Derrel · Jan 9, 2012

Good time to look into Nikon. I've suffered through several Err 99 issues with my Canon gear. Major PITA.

Compaq · Feb 9, 2012

So, it's in for repair. Something wrong with the shutter system, they said, and they will replace that part. It comes at NOK2000, which translates at current currency to about $343, 256 or £219.

Nikon_Josh · Feb 9, 2012

Compaq said:
Done, done and done. I've also taken off the grip to see if that caused any problems. I've switched lenses, tried without a lens at all, tried to manually clean the sensor (to open up into sensor), but the shutter won't open.

o hey tyler said:

What were the weather conditions that you were shooting in?

Click to expand...

Snowing. Not all the time, and not incredibly much, though. There could be a chance water did it. The body, 40D, is weather sealed, but the lens wasn't...

Hate to break bad news to you, but the 40D is not very well weather sealed at all. It may be magnesium alloy, but weather sealed it ain't!

But by same token.. it sounds as if it could be a good old fashioned shutter failure. How many shots has this camera taken? The 40D is quite an old model now.

Nikon_Josh · Feb 9, 2012

Compaq said:
So, it's in for repair. Something wrong with the shutter system, they said, and they will replace that part. It comes at NOK2000, which translates at current currency to about $343, €256 or £219.

Oh man, £219?? Woah, sorry I think I'd go for a new camera if a shutter replacement would cost me that much!