Import Help w Lightroom

rCOSIO

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Total noob question ...

I have always used Photoshop for quite a bit and just got lightroom. Although, when I attempt to import some pics in LR, a pop window comes up and states:

Import Results:
The files appear to be unsupoorted or damaged
(Gives file name.cr2)


So obviously something is wrong with my files, what is it? How to fix? I even tried taking a RAW pic right now, and uploading, but same problem.

Any help or suggestions please.
 

Josh66

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I have never had that message come up - not once, since LR first came out...

Can you open the files with any other software?

DPP?
 
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rCOSIO

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This is my first time shooting with RAW ... my LR open's JPG's fine ... just the RAW files are stating this
 
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rCOSIO

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I went to Adobe's website and downloaded the free RAW converter ... so now it works and reads my RAW files
 

Big Mike

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What camera do you have?

My guess is that your camera's RAW files were not supported by the version of LR that you have.

Do you have the very latest version of LR, and any updates that may have been released?
 

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