I have mixed opinions on all this lab business. I can remember a customer who insisted "just give me the film." Then he is back three hours later with a 'tude. The prints looked like crap, colors way off. Now he wants his money back and is really upset. I didn't care about giving him $50 back but I was mad as hell that he was going to bad mouth me.
I told him to come back the next day and if he still wanted his money back after he saw the prints done right, he was welcome to it. He left in a huff. Now you might think I took them to the the prolab in the next town. I did not. I carried them to the Winn Dixie grocery store.
At that time the Winn Dixie store had the former manager of a school pictures lab running it. School pictures local verson was downsizing. First place of any size to go digital. I gave her the negs and stood there while she reprinted them. She removed some green and then some blue not a very hard fix. The difference was she looked at the prints for me. Probably because I was in there all the time. She and I were friends sorta.
When the average customer went to the lab they ran the negs of full automatic. Normal everything which is normal nothing.
I have had excellent result from one hour labs, when I know who the people are that will print my film. I also want to know what daily tests they run for set up.
Brands of film can make a big difference. However most any film is acceptable, some just look different. So in that respect everyone is right. If you want subtle colors, go with a portrait film. These days of digital printing everywhere I'm not sure what difference it makes unless you find a lab that will print by hand on a 'real' enlarger.
Even my beloved noritsu wet processer is now digitalizing film first. So everyone will have different experiences just find your own way in the world