for some reason I cant drag or open a raw file to photo essentials however the software digital canon professional will let me open the raw file and edit it. RAW photo essentials tells me that there are no raw files on the folder if I click on the folder on the left side, when I drag it says cannot open raw file it maybe used by another program which it isn't. anything i'm doing wrong? actually in my laptop it wont let me open RAW files in both programs on the canon software it a blank with an X.