CanadianKaren
TPF Noob!
- Joined
- Sep 22, 2013
- Messages
- 7
- Reaction score
- 0
- Location
- Canada
- Can others edit my Photos
- Photos NOT OK to edit
Hi all! I'm hoping for some advice from the pros out there, as to what our next step should be. (or to tell me, if we are completely off base in being upset with our pics).
Here's the story:
We hired a local photographer to photograph our wedding. She was on par price wise with all the photographers we contacted. However, she would bring a second shooter. We thought this was a great plus, and we liked the work on her website. So we hired her. Our mistake there was that we did not look at the second shooter's work. We assumed that the second shooter would give our photographer all the pictures he took, and that she would then do the editing.
The day of the wedding, I asked her if our faces were shadowed, and was told "No, don't worry about it!" Also, the second shooter was taking pics of our rings, and my mother-in-law suggested that I wouldn't want them done on the pink couch (both hubbie & I weren't in the room). The second shooter kinda houghed his breath and said that he was the "artist". I was told when the photographers left that night that it would be 6 weeks before the pics would be ready. After the wedding, we didn't hear anything (not even any sneak peaks emailed to us), so I emailed after 6 weeks and asked when the pics would be ready. I was told that our photographer had to get together with the second shooter, and get his edited pics, and then she would bring them to us the following Friday.
My hubbie and I were completely excited to get the pics, and stuck the DVD's of jpgs into our DVD player to look at them on our big TV. Right away, we noticed that the color was off (grass that had been dull green was bright tropical green). So, we thought maybe it was the color of our TV, so we looked at them on my laptop. But still the color was off (just with the second shooter's pics). All outside pictures were overexposed. (You can't tell the difference between my skin/dress/flowers). Also, all outside pictures, our necks/faces are shadowed. One picture that the photographer edited the background to be B&W, and we were color, the edges of the color are very sharp & jaged, it looks like we were cut and pasted from another picture onto the B&W background. All pictures inside (so the ceremony & recepetion pics) should have had some noise reduction done. One of the pics that the second shooter edited to be a Thank-You card, had both my hubbie & our last name spelled incorrectly. Some of our must take poses that I know they took, weren't included in the edited pics.
Anyway, we are trying to work something out with the photographer. We've asked her to re-edit the obvious problem ones (not all, just some of the obvious ones, that we want to hang on our walls). She first offered us the RAW files so we could edit them ourselves (which I was not expecting, but thought... hey Bonus!), but then talked to the second shooter and said that it is a copyright violation, and that it's illegal to give us RAW files. Now, she is claiming that she sees nothing wrong with the pics (hasn't even fixed the spelling mistake), and will not be sending us the RAW files. She refuses to re-edit them, and won't give us the original files so we can have a blank slate to fix them ourselves.
I tried telling her that I didn't want to "steal" her work, I just wanted to be able to hang properly edited pics on our walls. Anyway... I'm not really sure where to go from here? Our photographer considers everything completely finished, and she is mad that we are not happy, and ignored emails from us. I'll post some of the pics that I was talking about, am I off base with being upset about the pics?
OP: The images have been deleted based on potential copyright violation. You may edit the image to post a link, or provide proof of copyright release.
Shadowed faces & necks:
Can't tell difference between dress/flowers:
Difference in tree color (one was photographer edited, one was second shooter edited):
Badly edited B&W/Color:
Very grainy/noisy pic:
Please, am I wrong to be upset? And, what can I now do?
Here's the story:
We hired a local photographer to photograph our wedding. She was on par price wise with all the photographers we contacted. However, she would bring a second shooter. We thought this was a great plus, and we liked the work on her website. So we hired her. Our mistake there was that we did not look at the second shooter's work. We assumed that the second shooter would give our photographer all the pictures he took, and that she would then do the editing.
The day of the wedding, I asked her if our faces were shadowed, and was told "No, don't worry about it!" Also, the second shooter was taking pics of our rings, and my mother-in-law suggested that I wouldn't want them done on the pink couch (both hubbie & I weren't in the room). The second shooter kinda houghed his breath and said that he was the "artist". I was told when the photographers left that night that it would be 6 weeks before the pics would be ready. After the wedding, we didn't hear anything (not even any sneak peaks emailed to us), so I emailed after 6 weeks and asked when the pics would be ready. I was told that our photographer had to get together with the second shooter, and get his edited pics, and then she would bring them to us the following Friday.
My hubbie and I were completely excited to get the pics, and stuck the DVD's of jpgs into our DVD player to look at them on our big TV. Right away, we noticed that the color was off (grass that had been dull green was bright tropical green). So, we thought maybe it was the color of our TV, so we looked at them on my laptop. But still the color was off (just with the second shooter's pics). All outside pictures were overexposed. (You can't tell the difference between my skin/dress/flowers). Also, all outside pictures, our necks/faces are shadowed. One picture that the photographer edited the background to be B&W, and we were color, the edges of the color are very sharp & jaged, it looks like we were cut and pasted from another picture onto the B&W background. All pictures inside (so the ceremony & recepetion pics) should have had some noise reduction done. One of the pics that the second shooter edited to be a Thank-You card, had both my hubbie & our last name spelled incorrectly. Some of our must take poses that I know they took, weren't included in the edited pics.
Anyway, we are trying to work something out with the photographer. We've asked her to re-edit the obvious problem ones (not all, just some of the obvious ones, that we want to hang on our walls). She first offered us the RAW files so we could edit them ourselves (which I was not expecting, but thought... hey Bonus!), but then talked to the second shooter and said that it is a copyright violation, and that it's illegal to give us RAW files. Now, she is claiming that she sees nothing wrong with the pics (hasn't even fixed the spelling mistake), and will not be sending us the RAW files. She refuses to re-edit them, and won't give us the original files so we can have a blank slate to fix them ourselves.
I tried telling her that I didn't want to "steal" her work, I just wanted to be able to hang properly edited pics on our walls. Anyway... I'm not really sure where to go from here? Our photographer considers everything completely finished, and she is mad that we are not happy, and ignored emails from us. I'll post some of the pics that I was talking about, am I off base with being upset about the pics?
OP: The images have been deleted based on potential copyright violation. You may edit the image to post a link, or provide proof of copyright release.
Shadowed faces & necks:
Can't tell difference between dress/flowers:
Difference in tree color (one was photographer edited, one was second shooter edited):
Badly edited B&W/Color:
Very grainy/noisy pic:
Please, am I wrong to be upset? And, what can I now do?
Last edited by a moderator:
