This is yet another example of a "cheaper is not necessarily better, it's just...cheaper" lesson I learned while restarting my photography business. I bought PSP Pro Photo X2 back in April without properly researching it's RAW camera support capabilities. I wasn't too worried about it, since I forgot to check the "don't spam my mail server with sales mail" button and received plenty of news stating "...RAW support for new cameras is being added all the time..." I emailed them and asked when, but got this response: "Dear XXX Thank you very much for your e-mail. We can't disclose that information. The support for this RAW file maybe available for future upgrade or the next version. Kind regards , George Corel Customer Support" Wait. "Next Version?" I wrote back in April, specifying I would not keep the product unless it supported my camera. I got this response: "Dear XXX, Thank you for contacting Corel Customer Support Services . Kindly be informed that there is no information yet on the release date of a Service Pack for Paint Shop Pro Photo X2 that will offer support to other unsupported Camera Raw Files . T hank you for your patience regarding this matter. Regards , N . Duay Corel Customer Support Services." That's better. Service pack. I was patient. Meanwhile, I used Bibble and Raw Therapee for EAW work and conversion. I went to the site last week to follow up (patience has it's limits). Turns out there isn't a version change ended: I have to UPGRADE to a new product called "PSP Pro Photo X2 Ultimate" in order to get RAW support for my 40D. Grr. Usually you have to spend a few quality hours with a guy in a bad seersucker suit suit on a used car lot to get flipped like that. My fault? Probably. You get what you pay for, and I assumed that their spam claiming there was new RAW support coming meant the 40D, not exactly a sales slouch. I am disgusted. It was a very good product which suited my needs, but why bother? Photoshop Elements is twice as good for roughly the same price, and given I feel the sting of bait-and-switch sales tactics, I figure who needs it? Meanwhile, Corel has completely ignored my requests for a refund. Don't think THAT'S gonna happen. Consumerist, here I come. So there it is. I vented. 40D shooters, beware. All shooters, do your homework. PS Elements, here comes my credit card number.