Good day fellow photographers, I would like to have your opinion on a clients remark. I had a special package for a prom / matric dance about 3 weeks ago. It include 30 edited photo's on a DVD which I delivered to the clients house. The client (whic is still in Highschool. she is 18) then requested a few more photo's. I then sent 2 extra. by this time I already added 4 extra photo's on the DVD. SO the paid for 30 and already received 36 photo's. And because this is a special she already got alot of discount. She still wants a few extra. and now she is complaining that all opinions differ and that she wants more natural photo's not posed photo's ? She also states that she's sure I want critic because I am still young and she;s sure i would like to better my work. Just for some background about me and my business. I have been doing photography for 4 years and have done 10 weddings and alot of couple shoots, functions ect. This is my fulltime business. How do I respond to her? thanks alot !