Personal Imaging Concierge - is this new from Adorama?

[SquarePeg38]

Bought a used 50mm 1.8 from Adorama the other day. Today I got an email that for the next 90 days I have access to a "personal imaging concierge". I confess that I am not great about keeping up with my personal email so maybe this is not something new, maybe I just didn't see the email for previous purchases from them...

Anyway, just thought it was an interesting marketing idea from them.


Meet Abby - Your Personal Imaging Concierge!

Dear Sharon,
My name is Abby and first let me thank you personally for purchasing your Nikon 50mm F/1.8 from Adorama. For the next 90 days I'll be your personal imaging concierge! If you?re anything like us, you are a little obsessed with honing your photography skills. And as your concierge I want to do whatever I can to help you take even better photos.
Feel free to drop me an email at abby-expert@adorama.com and ask me anything you would like to know about your new camera, or about taking better photos in general. I can answer questions like:

• Why do my indoor photos look orange and how do I fix that?
• What’s the graph that appears on my camera screen when I preview my images?
• What kind of lenses and accessories can I use with my camera?
• What’s the difference between SDHC and SDXC memory cards? And which one is right for me?
• How do I set up the interval timer in my Nikon to do a time lapse sequence?

Between my expertise and the combined knowledge available in Adorama’s award winning Learning Center, I can get you the answers you need. Best of all, my concierge service is FREE for 90 days, just for being a valued Adorama customer.

Once you familiarize yourself with your new camera, take a look at some of the articles on the Adorama Learning Center. You'll find some great tips and tricks to take your photography to the next level.

 

[Gary A.]

Hey, with a personal imaging concierge ... to hell with the forum. lol

 

[sm4him]

Nope, I never heard of such a thing. But come to think of it--I don't know if I've actually purchased a LENS from Adorama. I think I have, but maybe not.

My initial two thoughts:
1. I don't think THAT is the picture I'd include if I were telling people I'm going to help them make their pictures better. I mean, I know someone else likely took it, but still…harsh light, harsh shadows, not exactly the sort of "better photos in general" I'd have in mind if I had a "Personal Imaging Concierge."
2. Another Sharon!! Wow, that makes three that I'm aware of on this forum. That's unusual!

 

[jsecordphoto]

If all you have to do is tell people how to fix their white balance and read a histogram, maybe I should just get a job at adorama. "Personal image concierge" sounds fancy, maybe it'll help pick up women

 

[Designer]

I have bought only one time from Adorama, but in my limited experience, their customer service is exemplary.

 

[astroNikon]

Can we C&C Abby's photo ?
or just keep going with our hands cut off ....

 

[Gary A.]

We, Mary Lou and I, are regulars at the Hollywood Bowl. This year a Bowl representative called to help with our purchases for the season. Mary Lou was all excited because she never had a personal buyer before. He was extremely helpful, we saved monies and we got the seats we desired. In this age of competition, I guess those offering a personal service gets a leg up in the marketing game.

 

[astroNikon]

... 2. Another Sharon!! Wow, that makes three that I'm aware of on this forum. That's unusual!

Note to self .. we have 3 unusual Sharon's on this site ...

 

[astroNikon]

We, Mary Lou and I, are regulars at the Hollywood Bowl. This year a Bowl representative called to help with our purchases for the season. Mary Lou was all excited because she never had a personal buyer before. He was extremely helpful, we saved monies and we got the seats we desired. In this age of competition, I guess those offering a personal service gets a leg up in the marketing game.

As long as the Concierge/Personal Buyer isn't sitting in an office in Nigeria

 

[SquarePeg38]

I knew posting the whole email with that less than great photo that they attached would get some c&c, lol. I have also found the customer service at Adorama to be great. This "personal concierge" could turn out to be a goldmine for them if the concierge is recommending products and earns them a loyal customer. For new, the price and warranty is typically equal at Adorama, B&H and Cameta so how do you choose which to purchase from? I typically go with B&H because once they took a used lens back with no pushback at all even thought it was more than 30 days.

Yes, another Sharon!