Please help.. Unhappy client

No, I hate little yappy dogs like that.

Besides, any dog that doesn't come up to your knee is a cat...

 

You wouldnt like my dogs, but they would tackle an dog twice their size and any cat would be dead in seconds

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..bing!!

 

All the above is a good suggestion. Unfortunately the damage is done. I say lay low and relaunch your brand under a diff name and try a diff market.

 

I'm just trying to figure out how the OP took pictures w/out any sort of model release/contract that DIDN'T list the clients name/address. Before I would ever click the shutter, the contract is signed, 'free' pictures or not. That being said, the 'client' has moved beyond disappointment, and into libel. I would consult with an attorney, not one on the internet. If money is tight, as around at your local church or house of worship. There is always one attorney in the mix. Ask if you can get a 'sidebar' consultation and BRIEFLY lay out the issue. Leave out all the emotional stuff, it's neither relevant or helpful. I did XX, and was met with XXX. They will give you and idea of what you can do. Small claims court would be a good option. However, to prove damages you will need to quantify how the false information has harmed your business. As in "I think it's affected my business" isn't a winning argument.

It sounds like you've found a real winner. Good luck.

 

The damage is only done if she allows it to remain so.

Her name will always be associated with whatever business name she chooses. If someone wrongly attacks her, "laying low" is the equivalent of "running away". Do that, and everyone will conclude that what's being said is true.

No, she needs to defend herself and turn the tables...

 

purr-fect

 

it's funny cause it's true.

 

I'm new, just joined, was looking through some posts and came across this. Couldn't help to reply. Hope this is the correct way to reply to the OP. Anyway, I didn't read all the replies of course, but from the OP I suspect that this might be another photographer (especially if the person lives in the area) and she basically set you u, took advantage of the whole "building the business / building portfolio/ no contract needed" situation and used it in her advantage . So sad. I really have no advice, but I wish you resolve this. It must be so frustrating to be going through this as a professional and as another mom trying to build your business.

 

EloiseC,
Thanks for sharing.
Sorry to hear about your situation.
This is an important lesson for everyone to learn.
Hopefully everything will be alright with your business.
Good luck!