I had the same problem with my Canon mx310 printer. When I went to print I went into the print properties and went to the advanced tab. From there I could chose what quality I wanted the printer to print and size for fitting to paper what type of paper I was using such as matte, glossy, ect... Try that and see what happens. Hope that helps you out.
P.S. I always have to go back into the advanced tab in properties cause the printer goes back to default settings. Im sure there is a way on my printer to save my presets but I didnt take the time to look....lol