7d mark ii shooting tethered

socal82

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I recently purchased a 7d mark ii and hooked it up to lightrooom to shoot tethered and it didn't work. I got a black screen with a computer icon on the back of my camera. does lightroom not support it? Has anyone else experience this? Thanks
 

spiralout462

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Have your tried it with the Canon software to eliminate a hardware problem?
 

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