computer geeks HELP!!!URGENT!lost data at work!

[waday]

I can't tell you how many new employees come into my company and have no friggin clue how to use a single MS Office program, and they expect me to teach them.. FAT CHANCE!

Then perhaps your company should either have a training program, or simply not hire them. Don't be too harsh on those who have managed to live their lives without encountering certain things - it happens. Companies have the option to not hire people who have no computer experience on their resumes; or make certain that they do in fact have a training session (or three) to make certain the people they hire can do their jobs. If companies elect to hire people who can't function and then just let them swing, or think they can just shove them off on their co-workers, that tells you more about the company culture and mindset than it does about the person hired.

Bad management will do companies in on many levels.

Definitely agree with this. The last company I worked for had a mandatory training program. (Mandatory is bad when you have a decade plus of experience with it, but...) It really helped the people that thought they knew how to use the program but found out they didn't even know 1% of the capabilities of the programs.

 

[mmaria]

Anyway - I know you say you're interested in learning about servers and potentially getting more involved with IT. But please understand that the second you step away from basic desktop support and delve into networking it becomes a massive load of really technical work, and if you mess one thing up you might kill the whole system. From what I gather, you do some IT support in the office because you're one of the more (or only) competent people with computers in your office. This shouldn't mean that you become the actual IT personnel. If you have a job to do already, you are not going to have time to learn what you need in order to develop and deploy a networked solution for a whole new environment. It's nothing against your ability, it's just that it's a full time job for 2 additional people who are already experienced in networking, not a side gig for someone getting started. Don't overload yourself!!

Don't worry, I really don't have ambition nor any intention to be an IT person and work in any IT department! Not in a million years

I just want to know a bit more than an average computer user in order to have a more efficient conversation with IT people.

F.e. it was much easier to specify a guy what I want him to do when he was making the website for us because I knew something about making websites, our conversations were much easier for him also and he didn't have to worry if he will have to teach me about wordpress afterwards. Now, I have to teach a girl about wordpress, everything, and I'm really not good in teaching

 

[jowensphoto]

So since the topic of IT is up...

The best way to ensure IT takes foreeeever to fix your "problem"? Harass the tech every single day even after being told "I'll contact you when we have confirmation." And please, do me the courtesy of saving my sanity by not including "I hate to keep bugging you," in your 5th email in one day and 3 calls in the last 30 minutes.

 

[astroNikon]

Alot of small businesses with one owner do not see the value of IT support, as not only does it affect the companies profitability, but their INCOME. Law firms are bad too.

But if the owner, if he's wiling, can find a very bright IT person, usually they tend to work well with single owner companies.
I did that for years and was able to do some good business. But sometimes it's like pulling teeth.
I don't do that any more.