Hello everyone, just here to ask for some help if you wouldn't mind. The digital photo files we got from our photographer all have a large black Frame or Border around them that when printing or ordering prints in different sizes requires alot of cropping because the frame doesn't stay proportionate with the varying aspect ratios. In fact, in many cases where the print is going in a physical frame we don't want a black frame on the print showing inside the physical frame itself so we have to crop the entire thing out. This is very time consuming to order prints. I asked our photographer if we could get copies of all our pictures without the frame and they said no, that it contained there digital signature?? Our contract was for full rights to the photos and we had never discussed putting this frame on, they didn't tell us it would be done.
My real question is.... Is it common for professional photographers to supply the photos is such a manner with the frame. Also, does her comment about digital signature make sense?
Thank you all
My real question is.... Is it common for professional photographers to supply the photos is such a manner with the frame. Also, does her comment about digital signature make sense?
Thank you all