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- Nov 22, 2013
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Just a rant. We have received really horrible customer service at Henrys the last few months. They won't even help Scott when he says he has a D50. When he makes it clear he doesn't want to buy a better camera, they literally walk away.
He went today to look at the Sigma 24-70 2.8 for me for my birthday. They had one and he told the guy he was interested in it. The guy pointed out they had the Nikon version. Which was significantly more expensive. It was new, sigma was used. Scott said no, I'm interested in the sigma. They guy was texting on his cell phone the entire time. When Scott said he didn't want the Nikon, the guy walked away to another customer.
We had the same problem at another Henrys location. I asked if the had zoom lenses, the guy tried to sell us a 400 sigma with a missing tripod mount. I asked if he had any others, he mumbled no and walked away
Someone else helped us and we goit the tamron 270.
I used to love henrys, but I'm just done. Need to find a new place to shop.
He went today to look at the Sigma 24-70 2.8 for me for my birthday. They had one and he told the guy he was interested in it. The guy pointed out they had the Nikon version. Which was significantly more expensive. It was new, sigma was used. Scott said no, I'm interested in the sigma. They guy was texting on his cell phone the entire time. When Scott said he didn't want the Nikon, the guy walked away to another customer.
We had the same problem at another Henrys location. I asked if the had zoom lenses, the guy tried to sell us a 400 sigma with a missing tripod mount. I asked if he had any others, he mumbled no and walked away
Someone else helped us and we goit the tamron 270.
I used to love henrys, but I'm just done. Need to find a new place to shop.