R 5 "Controls Are Locked"

[Donde]

I'm not sure what I touched but when I turn the camera on the message "Controls Are Locked" appears on the screen. Weird though because they don't seem to be. When set to manual mode I can change f stop, exposure and ISO. I've gone to the menu and unchecked what looks like it might refer to control lock but the opening message persists. Any idea what adjustment I can un do?

 

[RAZKY]

I'm not sure what I touched but when I turn the camera on the message "Controls Are Locked" appears on the screen. Weird though because they don't seem to be. When set to manual mode I can change f stop, exposure and ISO. I've gone to the menu and unchecked what looks like it might refer to control lock but the opening message persists. Any idea what adjustment I can un do?

I assume you checked the user's manual? Perhaps try a factory reset.

 

[Donde]

I didn"t find "controls are locked" in the users manual.

 

[RAZKY]

I didn't find "controls are locked" in the users manual.

Anything similar in the Error Message section? (Obviously, I'm not familiar with your camera, just guessing.)

 

[terry_g]

A quick search came up with this:

 

[Donde]

I would be so happy if it were so but it is not. All options on Multifunction Lock are unchecked but the opening screen image percists.

 

[RAZKY]

Sounds like it's time to give Canon a call. Good luck, and let us know the outcome!

 

[terry_g]

Donde
Is there a tiny button close to the shutter release button that says "Lock" next to it?