johnmh
TPF Noob!
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- Oct 9, 2007
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An interesting conflict of information.
Just bought a really nice used lens at B&H - appears to be a US lens (sticker) but it's a larger one with the serial number on the brass ID plate and no "US" prefix. Never actually seen a "US" prefix on any of these though it is alleged that some lenses have them. Ironically, it seems that there is NOT any guaranteed way to identify a US vs non-US version of this lens without the box or warranty card.
Now, this lens IS used and I have no expectations of any warranty claims or repairs though the lens is probably less than 5 years old. I WILL test it out extensively during the return window and it has a 90 day warranty.
BUT - one of the salesmen at B&H stated unequivocally that Nikon USA will NOT service a non-US lens even if you are paying for the repairs. This seemed a bit preposterous if you are paying the bill. It seems even more so since there are more than enough non-US lenses floating around - especially expensive big lenses that are out of warranty, still valuable and worthy of repair if damaged. They're getting serviced SOMEHOW and SOMEWHERE. Up until now I've never had to deal with this - anything I sent to Nikon for service was a US item - camera or lens.
I called Nikon tech support - I was taken aback in that the rep stated that there was NOT an easy way to identify US or non-US versions of this lens (can't rely on the NikonUSA sticker) without the box or warranty card. However he DID state that Nikon USA WOULD repair ANY lens if you were footing the bill.
I'm inclined to believe the Nikon rep. but wonder if anyone has gone through the repair/service route on a big non-US lens and what their experience was....... (just 'in case')
Just bought a really nice used lens at B&H - appears to be a US lens (sticker) but it's a larger one with the serial number on the brass ID plate and no "US" prefix. Never actually seen a "US" prefix on any of these though it is alleged that some lenses have them. Ironically, it seems that there is NOT any guaranteed way to identify a US vs non-US version of this lens without the box or warranty card.
Now, this lens IS used and I have no expectations of any warranty claims or repairs though the lens is probably less than 5 years old. I WILL test it out extensively during the return window and it has a 90 day warranty.
BUT - one of the salesmen at B&H stated unequivocally that Nikon USA will NOT service a non-US lens even if you are paying for the repairs. This seemed a bit preposterous if you are paying the bill. It seems even more so since there are more than enough non-US lenses floating around - especially expensive big lenses that are out of warranty, still valuable and worthy of repair if damaged. They're getting serviced SOMEHOW and SOMEWHERE. Up until now I've never had to deal with this - anything I sent to Nikon for service was a US item - camera or lens.
I called Nikon tech support - I was taken aback in that the rep stated that there was NOT an easy way to identify US or non-US versions of this lens (can't rely on the NikonUSA sticker) without the box or warranty card. However he DID state that Nikon USA WOULD repair ANY lens if you were footing the bill.
I'm inclined to believe the Nikon rep. but wonder if anyone has gone through the repair/service route on a big non-US lens and what their experience was....... (just 'in case')