So what brought that on?
No Sony camera's aren't that bad. Sony definitely IS that bad.
So what brought that on?
Oh take your pick.
- I had a Sony music CD install a rootkit on my computer which effectively was almost impossible to remove and shortly after provided a neat attack vector for several viruses which used it to hide from antivirus.
- They for years forced overpriced inferior memory sticks down customer's throats not giving them the option to go for other memory cards.
- My friend's PS3 died and they refused a warranty replacement on the grounds that plugging the PS3 into a powerboard rather than directly into the wall somehow magically voids the warranty.
- When a whole host of PS3s started dying they offered to fix them .... for $150 (microsoft fixed their mass xbox problems for free)
- They did all sorts of very expensive underhanded deals with movie studios to get them to adopt Blu-Ray, a format they created simply because they thought Toshiba may actually make some money forcing customers into another Beta vs VHS.
- How about removing a PS3 feature that was once advertised and a major selling point only 2 months after the head of the PS3 division said they won't remove that feature. Then telling customers that they have the option NOT to update their PS3s and keep the feature, only to neglect telling them that they won't be able to play any newly released games. (This one made me angry as a student who worked at a university where some of our simulations were crunched on a cluster of PS3s which will now be rendered useless)
One closer to home: They released an EVIL camera which performed abysmally. After they were grilled in the press for it their marketing junkies said everyone was blowing it out of context since this actually wasn't the final product (lie) and was only released as a demo to reviewers and they knew about the quality problems (lie ... or truth depending on how evil / stupid you think they are.)
I'm also not that excited about sony's support given not only the warranty debacle on the PS3 but also their ability to charge a customer 61Euro for a spare part. Which sounds fine until you realise that spare part was actually .... a screw.
But sales are also not much better. Sony offered free PS3s with certain Bravia models, and then made customers wait 6 months to get them despite having plenty in stock.
These are just the cases I've heard about. Sorry but I can't take seriously a company which puts their customer absolute last, and jumps into every industry by buying another company to make a quick buck. It's a Sony was something once said with pride, but it now carries a stigma.
No Sony camera's aren't that bad. Sony definitely IS that bad.
So what brought that on?
Oh take your pick.
- I had a Sony music CD install a rootkit on my computer which effectively was almost impossible to remove and shortly after provided a neat attack vector for several viruses which used it to hide from antivirus.
- They for years forced overpriced inferior memory sticks down customer's throats not giving them the option to go for other memory cards.
- My friend's PS3 died and they refused a warranty replacement on the grounds that plugging the PS3 into a powerboard rather than directly into the wall somehow magically voids the warranty.
- When a whole host of PS3s started dying they offered to fix them .... for $150 (microsoft fixed their mass xbox problems for free)
- They did all sorts of very expensive underhanded deals with movie studios to get them to adopt Blu-Ray, a format they created simply because they thought Toshiba may actually make some money forcing customers into another Beta vs VHS.
- How about removing a PS3 feature that was once advertised and a major selling point only 2 months after the head of the PS3 division said they won't remove that feature. Then telling customers that they have the option NOT to update their PS3s and keep the feature, only to neglect telling them that they won't be able to play any newly released games. (This one made me angry as a student who worked at a university where some of our simulations were crunched on a cluster of PS3s which will now be rendered useless)
One closer to home: They released an EVIL camera which performed abysmally. After they were grilled in the press for it their marketing junkies said everyone was blowing it out of context since this actually wasn't the final product (lie) and was only released as a demo to reviewers and they knew about the quality problems (lie ... or truth depending on how evil / stupid you think they are.)
I'm also not that excited about sony's support given not only the warranty debacle on the PS3 but also their ability to charge a customer 61Euro for a spare part. Which sounds fine until you realise that spare part was actually .... a screw.
But sales are also not much better. Sony offered free PS3s with certain Bravia models, and then made customers wait 6 months to get them despite having plenty in stock.
These are just the cases I've heard about. Sorry but I can't take seriously a company which puts their customer absolute last, and jumps into every industry by buying another company to make a quick buck. It's a Sony was something once said with pride, but it now carries a stigma.
No Sony camera's aren't that bad. Sony definitely IS that bad.
So what brought that on?
edited for length
These are just the cases I've heard about. Sorry but I can't take seriously a company which puts their customer absolute last, and jumps into every industry by buying another company to make a quick buck. It's a Sony was something once said with pride, but it now carries a stigma.
So absolutely NO first hand experience?
I have nothing but good to say about Sony customer service. They replaced my A100 after I was having issues with the electronics on board. They quoted 250.00 I sent in the camera. My card was charged 50.00 for labor and parts where free, they said that the issue the camera had should not have ever been an issue so the placed my bottom plate on a refurbished body and returned it with in 10 days. camera was 2 years out of warranty.
Sony TV camcorder is 10 years old and still works like new Love that night shot!
That is why I bought the A55. is it perfect no but I know that Sony will stand behind it
Googling poor customer service "_______________"
Sony camera gets you 139K hits
Nikon gives you 148K hits
Canon 439K hits
By your estimation then because of words found on the internet Sony would be the best, Nikon second and Canon nearly 3 times worse.
We know that is not the case and your rantings about gaming consoles has little to do with their imaging era.
Oh since Sony is so evil and dastardly you might want to do away with many Nikon and Canon Cameras since they use Sony Processors and chips they must be part of the plot to control the world.
I have dealt with canon and Nikon back in the 70's and 80's, Nikon did a stellar job on customer service and Canon was horrid.
Took 6 weeks to get the camera back and it still was not right then they charged me 14.00 us for the little knob on the end of the film crank.........LOL
If I where to switch from Sony I would go Nikon
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