I was deeply concerned to see this - at Adorama Camera our service to customers is just as important as the range, quality and price of the products we sell. We therefore take all customer feedback very seriously and try to use it to develop and improve everything we do. If you could please email me: Helen@adorama.com with more details of your less than satisfactory Adorama experience, I would be extremely grateful.I had a rude experience with adorama and haven't been back.