pjune082
TPF Noob!
- Joined
- Feb 1, 2010
- Messages
- 14
- Reaction score
- 0
- Location
- Ottawa, Canada
- Can others edit my Photos
- Photos OK to edit
The other thing you can try is mentioning you'll contact the credit card company.
When you buy something via credit card, the credit card usually extends the warranty an additional year (read your terms of service to be sure). In this case, if they won't cover the material they sell, you can also go back to the credit card company.
Since they cover it for a year above and beyond the Manufacturer's Warranty, they can be of help in resolving this. Also, getting the company involved with the seller often produces results. While it's no fraud, the credit card companies really frown upon vendors screwing with warranty issues since they offer that additional warranty and might get stuck with the bill.
No guarantee, but if you don't get anywhere with the vendor, mention you'll be going to the credit card company and lodge a complaint against them. If that doesn't move them and Sigma won't help, try the credit card company.
When you buy something via credit card, the credit card usually extends the warranty an additional year (read your terms of service to be sure). In this case, if they won't cover the material they sell, you can also go back to the credit card company.
Since they cover it for a year above and beyond the Manufacturer's Warranty, they can be of help in resolving this. Also, getting the company involved with the seller often produces results. While it's no fraud, the credit card companies really frown upon vendors screwing with warranty issues since they offer that additional warranty and might get stuck with the bill.
No guarantee, but if you don't get anywhere with the vendor, mention you'll be going to the credit card company and lodge a complaint against them. If that doesn't move them and Sigma won't help, try the credit card company.