- Joined
- Dec 11, 2006
- Messages
- 18,743
- Reaction score
- 8,047
- Location
- Mid-Atlantic US
- Website
- www.lewlortonphoto.com
- Can others edit my Photos
- Photos NOT OK to edit
I have hosted a Zenfolio site for several years with no problems at all.
(I do wish there were some nice-to-have features but ....)
Today I tried editing a price list on the site (using Chrome) and the price list wouldn't open.
Did all the normal things (restart browser, etc), no joy.
Filed trouble report at 2:57.
Got message that there was a large volume so maybe delay
At 3:20 got a message suggesting I try clearing cache and try other browsers. (not much delay, I thought)
Did so, Firefox worked and I messaged back that FF worked but no Chrome.
Got answer that tech was happy I had got it going some way and that he had sent problem with Chrome to engineers.
'Ooh, yeah', I thought, 'that's the end of that'
Well, 50 minutes later I got an email that the 'engineers' had made a change and I should try it now.
And Chrome worked just fine.
Goooood, fast tech support from Zenfolio.
(I do wish there were some nice-to-have features but ....)
Today I tried editing a price list on the site (using Chrome) and the price list wouldn't open.
Did all the normal things (restart browser, etc), no joy.
Filed trouble report at 2:57.
Got message that there was a large volume so maybe delay
At 3:20 got a message suggesting I try clearing cache and try other browsers. (not much delay, I thought)
Did so, Firefox worked and I messaged back that FF worked but no Chrome.
Got answer that tech was happy I had got it going some way and that he had sent problem with Chrome to engineers.
'Ooh, yeah', I thought, 'that's the end of that'
Well, 50 minutes later I got an email that the 'engineers' had made a change and I should try it now.
And Chrome worked just fine.
Goooood, fast tech support from Zenfolio.