while I think for a paid job, the results could have been much better... but if the model was happy with her shots then he doesn't owe her a refund.
Oh really, then why is it that the only mention of happiness is.....
Also, I took pictures of an Opera aria gala concert she had a scene in, and she really liked how she looked so that's how she asked me for headshots
.... which is completely different than the paid shoot? Does one shoot (which hasn't been up for display) automatically excuse the results that we see for a paid shoot?
He could call her up sometime and say "hey, i had a couple of ideas would you mind modeling for me? If you like the results you can have them for your portfolio" that way it will give him more practice and she'd also get some more pictures out of the deal.
Which is the exact reason we don't charge
FOR PRACTICE!
You may want to play sympathy for the OP, but he needs to hear uncensored comments. With 3 months under his belt, there is no way a charge should have been extended, much less accepted. If what he posts is 'some of the best', then a reshoot is certainly in order. If you want sugar-coated comments, then ask your mother what she thinks.