Computer Wizards, I Need Your Help!!!

dxqcanada · Feb 11, 2013

Ah, Ok.
So the Belkin really was a lemon.

cgipson1 · Feb 11, 2013

dxqcanada said:
Ah, Ok.
So the Belkin really was a lemon.

Apparently so....

e.rose · Feb 11, 2013

emh said:
e.rose, before you go to the trouble of switching out the router, it might be worth making sure the problem is not your computer. Do you have another device you could test your router with (say, another computer, a phone or an ipad or something)? I can't imagine any new router being that slow, so there's clearly something off in the negotiation between your computer and the router, and the culprit could be either one.

If you've had better luck with the same computer before (with another router), then sure, replacing the router might be worth trying but don't ignore the possibility of the computer being the problem.

It's not the computer, I've used this computer on a dozen other wireless networks before without a hitch. It was working fine before we moved, and then AFTER we moved and bought a new router... nothin'.

dxqcanada said:
e.rose ... did you get a replacement ?

I got to this thread a little late, so I don't know if I should bother if you have already fixed the problem.

Yes, I got one from Charlie today :sillysmi:

dxqcanada said:
Ah, Ok.
So the Belkin really was a lemon.

It absolutely was.

I got the one Charlie sent me today... paused our trip to Target so I could set it up and test it... and it works BEAUTIFULLY.

I even ran a speed test on it (screen shot below)

We're paying for 20Mbps speed and when I did the speed test with the modem only, I was getting between 23 and 24Mbps. WITH the router (which again is the screen shot before), it never changed.

So I'm pretty stoked (and super grateful to Charlie :sillysmi: ) that we now have a super awesome router that works like MAGIC!!! :biggrin: