Seize the Light
TPF Noob!
- Joined
- Aug 5, 2015
- Messages
- 10
- Reaction score
- 0
- Can others edit my Photos
- Photos NOT OK to edit
I have a Canon EOS 6D.
Photoshop version, CS5
computer, Mac 10.10
I installed the photo editing software that came with the Canon camera (Digital Photo Professional, or "DPP"). When I connect my camera to transfer a RAW image to my computer, I can open it as RAW in DPP, but when I try to open the "CR2" file in Photoshop it does not open, and I get the following error:
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw."
I did a little online research, and I was directed to download Adobe DNG Converter version 7.3, which has an update for my Canon 6D. I did that, however I still get the error message and the Raw CR2 file still will not open up. Curiously, when I went into the Photoshop plug-in menu > About Raw, it says I'm using Adobe Photoshop Camera Raw version 6, which to me sounds like the DNG Converter version 7.3 that I downloaded and installed is not, for some reason, being picked up by my Photoshop.
Any suggestions?
Photoshop version, CS5
computer, Mac 10.10
I installed the photo editing software that came with the Canon camera (Digital Photo Professional, or "DPP"). When I connect my camera to transfer a RAW image to my computer, I can open it as RAW in DPP, but when I try to open the "CR2" file in Photoshop it does not open, and I get the following error:
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw."
I did a little online research, and I was directed to download Adobe DNG Converter version 7.3, which has an update for my Canon 6D. I did that, however I still get the error message and the Raw CR2 file still will not open up. Curiously, when I went into the Photoshop plug-in menu > About Raw, it says I'm using Adobe Photoshop Camera Raw version 6, which to me sounds like the DNG Converter version 7.3 that I downloaded and installed is not, for some reason, being picked up by my Photoshop.
Any suggestions?