Some other fun...
I had to come up with a business name quickly, and chose David Wilkinson Design. yeah it's simple, and not very original. But one thing I did not want was to be another Lastname Jewelery business. DavidWilkinsonDesign.com was taken, so I had to go with DWilkinsonDesign.com. A year later, the former was available, and I grabbed it. Webguys rebranded me as just David Wilkinson. That's cool. But then they choose the domain name WilkinsonJewelery.com. They refused to use DavidWilkinsonDesign. *sigh*. There was no discussion about this till later. They argued that DWD was to long, too many syllables...and that WilkinsonJewelery would be very beneficial for google search placement. We argued. They were adamant. So I told them I would prefer DavidWilkinson.Com. They agreed. *facepalm* WTF? What happened to the web search placement argument? They were surprised to hear that DavidWilkinson.Com was up for sale. They didn't even check it!!! So we acquired it. Yay!
Then there was the four months that using
www.wilkinsonjewelery . com yielded a "Heroku Error", and I asked them repeatedly to fix it. They said it worked if you just leave off the www. Even though that was printed on my business cards. *sigh* How many people would know to drop the www after encountering that error. This was also forcing them to get the site launched for when I went to a big jewelery show/convention, where, I would be handing out my business cards, and meeting a lot of people in the industry for the first time. Once again, epic fail.
So enough of the bad stuff. The really cool thing about the site, and I do give them kudos for, even if it is just available scripts, is the backend of the site.
They made it so I can upload new pictures and their title and descriptions via the backend, and it would automatically populate the gallery menu, the navigation buttons at the bottom, and create the page. This is supposedly true of the Process tab as well. If I create a new process walkthrough, it would create a new gallery page, and create all the pages and links needed. That's pretty cool! So really it is a mixed bag here. They are good designers, but horrible communicators, and not willing to bend to the clients desires. I really like where the site is headed. It's a shame that I just can't handle dealing with them for, what, another year to get it finished?
Thanks for the critique. Many of you confirmed my issues, and many of you also made me feel a bit better about the site. There is good stuff there, and I think my anger was clouding that.