The part I put in bold kind of surprises me. I thought you were all business and you keep saying the only opinion you give a rats azz about is your clients.
There are limits; there have to be. With regards to video, if a client wants video, he's requesting a product that I do not provide. Could I do it? Sure, I suppose. If I wanted to invest the time, money and energy into learning how to produce video, I could. But I don't want to do that. I want to shoot photographs; that's what I do. That's the product I offer to my clients.
At some point, you have to decide what you will and will not offer to every potential client. Not offering video has cost me a few jobs, and I'm fine with that. Not being a piano player has also cost me jobs, and I'm fine with that, too.
You can't do everything...