I have a problem with my Nikon D500.. please help

Did you try a new card?

 

I don't think this is a hardware problem ... as the software (firmware) controls what code options are displayed and triggered.

 

I used a 3rd card that had been lightly used... still the same

 

I have to agree with jcdeboever. It's a card issue. I know you said you tried a new card. Did you format it?

ANY card you place into your camera has to be formatted to THAT camera before taking a picture. I've used multiple cards between cameras and transferred images via cable, WIFI or card reader. Never a problem.

ALWAYS format the card in the camera. No matter how you transfer the images. EVERY post I've read about this involves formatting the card in the PC. Every one. Don't do it.

 

If i buy a new card and format it do you think it will solve this issue..going to order one now..thank you

 

The initial description was that the camera delete program asked Yes or No ... yes was chosen by the OP and it did not delete ... no was selected and the images were deleted.
How would this be caused by the Card ?

 

I know what she said. If I connect my camera to the PC to download images, it will ask if I want to delete the files upon download. NO! (I'm assuming this is what happened) Download them but, delete them and/or format the card within the camera.

 

I took about 100 shots in RAW using my Nikon D500 on a 4GB SD card. The pictures were fine on camera. But when I tried to see NRF files on my Mac after transfer some of them showed a blank screen. I can’t view the pictures in program.’ Then efficient photo repair software such as Stellar Repair for Photo is the best way to repair corrupt RAW camera files. However, you may try Apple’s Photo Repair tool or photo editing programs to fix certain types of corruption in photos.

 

So do you think i created these two issues myself?

 

I have windows 10

 

Yes this is exactly what happens

 

Sounds like a firmware issue with the camera it self.Haven you tried shooting with two cards second card to back everything you shoot so each shot is recorded on both cards then try deleting from card 1 and 2 if the yes or no to delete has the same issue then not likely two cards being the problem. I would reset the camera back to factory defaults then try again then update the latest firmware if you haven't already. Process of elimination.