I have a problem with my Nikon D500.. please help

Discussion in 'Nikon Cameras' started by Photo Lady, Oct 10, 2020.

  1. Strodav

    Strodav TPF Supporters Supporting Member

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    The changes in firmware are usually described on the downloads page. Let's go through this reset, because what you are describing still doesn't make sense to me. Go to the little wrench in menu then use the multi-selector to get to the "Reset all settings" menu then push the OK button to see 2 items, reset (gray background) and Do not reset (yellow background). Use the multi-selector (up) to turn the reset item to yellow then use the multi-selector (right this time) to see the menu "! All settings will be reset. Once reset, settings cannot be restored. OK? " Use the multi-selector (up) to turn the Yes to Red then hit the OK button in the lower left corner of the back of your camera.


     
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  2. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    Yes all this happened except i had to choose no for resetting instead of yes...once i clicked no then the camera told me it was reset to original settings.. i am so baffled that this is happening.. how can i trust any of my settings now..PS..thank you for such a easy accurate description of steps to follow..your a good teacher..such patience... i have all this..but still happening what i described earlier...
     
    Last edited: Oct 10, 2020
  3. Strodav

    Strodav TPF Supporters Supporting Member

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    Sorry this didn't work. I know my D500 inside and out and I am as baffled by the problem as you are. One last Hail Mary. Did you try taking out the battery for about 30 seconds then putting in a fully charged battery?
     
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  4. jcdeboever

    jcdeboever TPF Supporters Supporting Member

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    Never format a card on a computer and stick it back into the camera. I would say just put another card in and remember to format it in camera only. Another thing, don't delete images off your card when in camera.
     
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  5. pez

    pez Been spending a lot of time on here!

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    I always delete images from my cards while in camera- usually "delete all images"- never a problem. But I do always format the card in camera.
     
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  6. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    Doing this now..will try later again when it is light out...very upset when camera is not right..
     
  7. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    I always deleted photos both ways...
     
  8. greybeard

    greybeard Been spending a lot of time on here!

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    My routine, Shoot, take card out of camera and put in computer and transfer, process shots, return card to camera and format. No problems yet.
     
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  9. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    yes thats exactly what i have been doing.. thats why i think this issue i am having is not related to this process... thanks
     
  10. jcdeboever

    jcdeboever TPF Supporters Supporting Member

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    Not a good idea. Just as the PC will mess up the file allocation table (fat table), deleting files in the card from the camera can do the same. Think of it this way, if you formatted your card in camera, bits of the images are still allocated inside, hence you can actually perform a rescue and recover them even if you formatted. The camera literally will save the information of the images until you start shooting again and that info will be over written. Example: your on a shoot and take 20 images, downloaded them on a computer, put the card back in the camera, and format it...there is data from those 20 images still on it that you can recover using software on a computer. It will still be there until you have taken 20 more images.

    When you format the card in a computer, it is much more sophisticated and handles that fat table differently. The camera handles that fat table in a much less sophisticated way. That's why your camera didn't know what to do.

    I used to do data recovery and it is much more complex than I am stating, just trying to simplify it for you. I once had a woman bring me her computer, she wanted to find out what her husband was doing on the PC, she didn't think I could find out because he cleared his history and deleted files. Um, I recovered all of his history going 6 months back, plus recovered documents and images.

    I recently recovered a micro sd card in a phone for a friend. She was deleting her images on her phone and it messed up the fat table on the card. She was devastated because all her images were on there and she didn't back it up on line. I recovered all her images ( well over 2000). We then put a new card in the phone, formatted it in phone, and set up a Google account to back it up moving forward. I also uploaded all her old images on Google photos. She will never have that issue again.
     
    Last edited: Oct 11, 2020
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  11. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    WOW>>>>> I have alot to learn...... and it just gets more and more complicated. So how exactly do you do this.
     
  12. Photo Lady

    Photo Lady Been spending a lot of time on here!

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    I just read the entire article on formatting the SD card.. i will do it this way from now on.. for the most part it is suppose to save the card for usage longer.. but this still does not solve my big problem.. i checked over and over for all the other settings to be accurate and it seems they are just fine.. i wonder if this was a genuine flaw in the camera.. i purchased new.. made in USA but there could have been a hidden flaw .. whether it be chip or what...? This morning i took this photo.. Not bad..if i ever decided to sell the camera someday this will be hard to explain so whether i ever correct it or not i still want to find out why. DSC_0059 (3).JPG ..
     

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